F.A.Q.

General Questions

Help! I can't log in to my account!

Products missing from my account

What’s the difference between the Kontakt Player and “the full version” of Kontakt?

Where is my serial number?

Will your products work with my DAW (Cubase, Logic, Reaper, FL Studio etc.)?

I plan on making hit record with Realivox and RealiBanjo. Do I have to pay royalties to you?

Can I use Realitone products in Music Libraries?

I’m a producer/composer/artist with great record/screen credits. Can I get a free copy?

I received an Order Confirmation email without purchasing a product!?

Fingerpick 2.0

Where is the Nylon String Guitar?

I Already Own Fingerpick. How Do I Get The Discount For Fingerpick 2.0?

I did not receive a serial number for Fingerpick 2.0

How can I log in to my account to receive my discount?

Why do I have to keep entering the code every time I open Fingerpick

Do I need to keep my old Fingerpick if I upgraded to 2.0?

How Does The Unlock Code Work?

Realivox Blue

I'm Getting a "Missing Samples" message!

Why won't Realivox Blue load in my Libraries Tab?

Why does Kontakt say I'm in "DEMO MODE" and stop working after 15 minutes?"

Realivox Ladies

Do I Need To Own Kontakt?

I installed and registered Realivox, but then Kontakt claims it isn’t registered. What’s wrong?

Realibanjo, Realiwhistle, Screaming Trumpet, and Acoustic Lite

Do I Need To Own Kontakt?

Is there a Youtube video that explains the installation process?

Why does Kontakt say I’m in “DEMO MODE” and stop working after 15 minutes?

Why won’t RealiBanjo/RealiWhistle/Screaming Trumpet/Acoustic Lite appear in my Libraries tab?

How do I make the Pattern Player work?

RealiBanjo won't recognize my chord!

Can I get MIDI notes from the RealiBanjo patterns to my sequencer?

Downloads

Video Guides